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Privacy policy

How we handle enquiries submitted on this website.

If you submit an enquiry for grounds maintenance in London, this page explains how your personal information is handled so we can respond and provide a quote.

Last updated: 2026-03-08

What we collect

  • Name
  • Phone number
  • Email address
  • Postcode / borough (if provided)
  • Your message and enquiry details

Why we collect it

  • To respond to your enquiry and provide a quote
  • To arrange a site visit or confirm scope if needed
  • To keep basic records of enquiries and responses

How your data is used and shared

Enquiries submitted through the contact form are used to respond to you and may be shared with the service provider team at Riley’s Grounds Maintenance so they can quote and schedule work.

Lawful basis

We process your information to take steps at your request before entering into a contract and to respond to your enquiry (and where applicable, for legitimate interests in running and improving our enquiry process).

Retention

We keep enquiry records only as long as needed for quoting, customer service, and record-keeping.

Your rights

  • You can request access to, correction of, or deletion of your personal data.
  • You can object to processing in certain circumstances.

Contact

Email: info@rileysgm.co.uk • Phone: 01707 594102